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- If you're not receiving emails from Benefex rewardplus+ in your email account be sure to check your email's spam folder, junk folder, social tab, and promotional tab. Email providers sometimes route emails from new sources to these folders.
- Check with your email provider to ensure emails from txn.mail.rewardgateway.net aren't blocked. If you are using your work email address to access Benefex rewardplus+ this would most likely be your IT team.
- Allow enough time for your email to be delivered before requesting it again. It may sometimes take slightly longer depending on the security settings on your email provider.
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No longer have access to your email?
- Go to "Forgotten your details" section
- Type in your email address that you used to register with
- Click you "No longer have access to this email"
- Enter the additional information requested from you
- Type in a new email address that you have access to
- Enter the verification code that we emailed you to your new email address
- Voila! Now you can start using this new email address to login to your account
